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For Overseas Customers

Thank you very much for using Kimino garden of the tea.
This page is the guidelines for Internet sales, and shipments to foreign countries.
As souvenirs and presents to your country, how about the pride of this shop Japanese green tea ?

Please take the following steps to order the products you wish to purchase.
※Our online shopping system does not correspond for overseas sales and shipments.
 For overseas orders and shipments, please take the following steps.


Ordering Steps

Step 1 Please send the following items, necessary for ordering, by mail.

・Name
・Address
・Tel No.
・Product Number
・Product Name
・Shipment method (select from the below)

Shipment
Method
Shortest
Days
Reference
Charges
Note
EMS Delivery Within 3 days ¥5,000 It is given top priority in international mail with quick delivery.
Airmail Within 1 week ¥4,500 The rate is high, but can be sent fast by air transport.
SAL Delivery Within 2 weeks ¥4,000 Treated as surface mail in Japan and the arriving country, by airmail between the two countries.
Surface mail From 1 month ¥3,500 Transported by ship. It takes time, but can send it at cheap rate.

Will inform the actual delivery days and charges by Step 2.
Delivery days and charges are for reference only. Please accept that they may change with the Order Qty, region, weather and other situations.
For maintaining the Tea quality, we recommend EMS, Airmail and SAL deliveries.
For other details, please check at the, Post Office home page.

Mail address:o-cha@kiminoen.jp
Step 2 After checking the stock, we will inform the total delivery charges.
Step 3 Please decide after checking the charges, if there is no problem.
Only credit cards are acceptable for settlement.
If acceptable, please inform the following necessary items by mail.

・Credit Card Number
・Name of the credit card holder
・Credit card expiry date

※We will use the credit card information only for accounts settlement, and for no other purpose.
Further, the card information, will be deleted after the transactions, and will not be saved.
手順4 Order confirmation will be sent within 3 days after the settlement.

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